About Us

We came to build a culture, we came to leave a legacy

 

Who is Juanchis?

JUAN CARLOS AOUN BUSTILLOS

Chief Eexecutive Officer (C.E.O & FOUNDER)

Born in Caracas on May 5, 1963, he has a degree in Administrative Sciences and began his work at McDonald’s Venezuela in 1984, where he is responsible for different management positions. In 1998 he founded his own company called Juanchi’s Burger and began operations in the fields of professional Venezuelan baseball.

MISSION

JUANCHI’S BURGER® mission is to be a preferred place for our clients. Our operations are aligned around a strategy called “Too Good” ®, which focuses on achieving an exceptional customer experience. We are committed to the continuous improvement of our operations and to our customers exceeding their expectations in their experience with Juanchi’s Burger®.

VALUES

We put the customer experience at the center of everything we do. Our clients are the reason for our existence. We express our appreciation for providing you with high quality food and superior service in a clean, welcoming environment with great value.

We are committed to our people. We offer opportunities, nurture talent, develop leaders, and reward achievement. We believe that a team of well-trained individuals with diverse backgrounds and experiences, working together in an environment that fosters respect and encourages high levels of commitment, is essential to our continued success.

We operate our businesses ethically. At Juanchi’s Burger, we do and conduct our business with high standards of fairness, honesty and integrity.

We continually strive to improve. We are a learning organization that aims to anticipate and respond to the changing needs of customers, employees and the system through constant evolution and innovation.